Refine

Level

Type

Subject

Qualification level

Unit title

Resources

Hair classification guide thumbnail

Hair classification guide

Classify hair like an expert.  
Level 2 Barbering Level 2 Hairdressing Level 3 Hairdressing Hair care and treatments Advise and consult with clients Consultation support for colleagues on hair services Guide NVQ SVQ VRQ
Interview with reception tasks video thumbnail

Interview with reception tasks video

Good practice when dealing with customer enquiries.
Level 2 Barbering Level 2 Hairdressing Level 3 Barbering Level 3 Hairdressing Reception and Salon Duties Fulfil salon reception duties Salon reception duties Video NVQ SVQ VRQ
Reception duties video thumbnail

Reception duties video

Attend to clients and enquiries at reception.
Level 2 Barbering Level 2 Hairdressing Level 3 Barbering Level 3 Hairdressing Reception and Salon Duties Fulfil salon reception duties Salon reception duties Video NVQ SVQ VRQ
Skin and hair tests video thumbnail

Skin and hair tests video

Provide consultation with client: identify the requirements, carry out hair, skin and scalp examination and agree on services and products.
Level 2 Barbering Level 2 Hairdressing Level 3 Hairdressing Hair care and treatments Advise and consult with clients Health, safety and hygiene Monitor and maintain health and safety practice in the salon Video NVQ SVQ VRQ
Fulfil salon reception duties activity thumbnail

Fulfil salon reception duties activity

Test your ability to effectively carry out salon reception duties.
Level 2 Barbering Level 2 Hairdressing Level 3 Barbering Level 3 Hairdressing Reception and Salon Duties Fulfil salon reception duties Salon reception duties Activity NVQ SVQ VRQ
Reception duties in the salon video thumbnail

Reception duties in the salon video

Run a successful reception desk.
Level 1 Hairdressing & Barbering Level 2 Barbering Level 2 Hairdressing Level 3 Barbering Level 3 Hairdressing Reception and Salon Duties Assist with salon reception duties Fulfil salon reception duties Salon reception duties Video NVQ SVQ VRQ
How to treat customers quiz/video thumbnail

How to treat customers video

Learn about the do's and don'ts of customer service.
Level 1 Hairdressing & Barbering Level 2 Barbering Level 2 Hairdressing Level 3 Barbering Level 3 Hairdressing Reception and Salon Duties Assist with salon reception duties Contribute to the development of effective working relationships Fulfil salon reception duties Salon reception duties Video NVQ SVQ VRQ
Hair and scalp analysis video thumbnail

Hair and scalp analysis video

Analyse your client's hair and scalp.
Level 2 Barbering Level 2 Hairdressing Level 3 Hairdressing Hair care and treatments Advise and consult with clients Health, safety and hygiene Monitor and maintain health and safety practice in the salon Video NVQ SVQ VRQ
Develop and maintain effectiveness at work quiz thumbnail

Customer service and care video

Gain essential tips for maintaining excellent customer service.
Level 1 Hairdressing & Barbering Level 2 Barbering Level 2 Hairdressing Level 3 Barbering Level 3 Hairdressing Reception and Salon Duties Advise and consult with clients Assist with salon reception duties Fulfil salon reception duties Salon reception duties Video NVQ SVQ VRQ
Chemical treatments video thumbnail

Chemical treatments video

Apply tests prior to any chemical process.
Level 2 Barbering Level 2 Hairdressing Level 3 Barbering Level 3 Hairdressing Hair care and treatments Advise and consult with clients Provide Client Consultation Services Video NVQ SVQ