- Hairdressing Training
- Resources
- Interview with reception tasks video
Interview with reception tasks video
Good practice when dealing with customer enquiries.
Description
This video shows:
- How to maintain the reception area and the care of clients
- How to deal with customer enquiries in person and by telephone
- How to handle payments – cash and non-cash payment methods
Learning Outcomes
- Maintain the reception area
- Attend to clients and enquiries
- Make appointments for salon services
- Handle payments from clients