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  • Interview with reception tasks video

Interview with reception tasks video

Good practice when dealing with customer enquiries.

  • Level 2 Barbering
  • Level 2 Hairdressing
  • Level 3 Barbering
  • Level 3 Hairdressing
  • Video
  • Reception and Salon Duties
  • NVQ
  • SVQ
  • VRQ
  • Fulfil salon reception duties
  • Salon reception duties

Description

This video shows:

  1. How to maintain the reception area and the care of clients
  2. How to deal with customer enquiries in person and by telephone
  3. How to handle payments – cash and non-cash payment methods

Learning Outcomes

  1. Maintain the reception area
  2. Attend to clients and enquiries
  3. Make appointments for salon services
  4. Handle payments from clients
https://media.hairdressing.jisc.ac.uk/NewVideos/Interview-with-reception-tasks.mp4

Download transcript

  • Tags:
  • Confidential information
  • Limits of own authority
  • Personal presentation
  • Reception duties
  • Relevant person
  • Salon
  • Tests
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