Interview with reception tasks video

Good practice when dealing with customer enquiries.

Description

This video shows:

  1. How to maintain the reception area and the care of clients
  2. How to deal with customer enquiries in person and by telephone
  3. How to handle payments – cash and non-cash payment methods

Learning Outcomes

  1. Maintain the reception area
  2. Attend to clients and enquiries
  3. Make appointments for salon services
  4. Handle payments from clients

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