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- How to treat customers video
How to treat customers video
Learn about the do's and don'ts of customer service.
- Level 1 Hairdressing & Barbering
- Level 2 Barbering
- Level 2 Hairdressing
- Level 3 Barbering
- Level 3 Hairdressing
- Video
- Reception and Salon Duties
- NVQ
- SVQ
- VRQ
- Assist with salon reception duties
- Contribute to the development of effective working relationships
- Fulfil salon reception duties
- Salon reception duties
Description
This video shows two examples of how to engage with a new client. Firstly, the receptionist addresses the client in a courteous manner and responds effectively to their needs, followed by an example of what not to do.
Learning Outcomes
- Develop effective working relationships with clients
- Attend to clients and enquiries
- Help to make appointments for salon services
- Make appointments for salon services