How to treat customers video
Learn about the do's and don'ts of customer service.
This video shows two examples of how to engage with a new client. Firstly, the receptionist addresses the client in a courteous manner and responds effectively to their needs, followed by an example of what not to do.
- Develop effective working relationships with clients
- Attend to clients and enquiries
- Help to make appointments for salon services
- Make appointments for salon services