Customer service and care video

Gain essential tips for maintaining excellent customer service.

Reception and Salon Duties

Description

This video shows several examples of the do’s and don’t of customer service. Good communication and teamwork is the key.

Learning Outcomes

  1. Maintain the reception area
  2. Attend to clients and enquiries
  3. Make appointments for salon services
  4. Help to make appointments for salon services

Alternative Resources

Customer service and care quiz