Meet the team

Since the relaunch of the Hairdressing Training site, the running and development has now been handed over to the Further Education and Skills team.

The team is headed by Karla Youngs. Karla has nearly 20 years’ experience within the higher education sector in developing and delivering digital media related services and projects. She has led teams in developing applied research activities, information resources and training and consultancy to clients across FE and skills, HE and the cultural heritage sector.

Pete Collins the manager of further education and skills services digital resources team, guiding the team, the service and project management functions within the Further Education and Skills area. Pete has been with Jisc for many years, previously supporting the Jorum Open Educational Resources repository before moving into this role.

Helen Foster is the team’s curriculum and services support officer. Helen has over five years’ experience in the education sector, working in school and FE libraries, and as a teacher of English. Helen holds qualifications in Library and Information Management, a PGCE in Secondary English and a degree in English Literature. Helen oversees enquiries and feedback, as well as engaging with the community and teaching practitioners; staying on top of changes and development in further education curriculum to make sure that the services evolve to meet the needs of our members.

In May 2017, Kate Nicolson joined the team as graduate educational technologist. Recently graduated with a degree in Computing, with study focused on eLearning. Kate focuses on the analysis current and future services, finding ways of improving the digital experience designed. Research and investigation into eLearning technologies is applied to look for service advancements. Kate also supports the development of the services via testing and technical reports.

Jess Bosanquet is the team’s project support officer, handling project governance, plans, organisation and documentation. Keeping the team on track for project delivery. Jess’ background is in education, as an English teacher, as well as providing end-to-end IT infrastructure in the private sector.